We onboard CSMs for months. We onboard agents in an afternoon.
Scaled customer success programs point AI agents at exactly the accounts where context is thinnest. Six questions to ask before your agent talks to a customer.
What did we know about this customer in March?
Three clocks, three ways to model time in a graph, and why a rate computed against today's customer list was never true on any date.
Your knowledge graph has a schema. That is only half the decision.
Where the schema comes from and how the query gets written are two independent choices. Most comparisons pit the easy diagonal, and the interesting argument is the one nobody has.